Privacy Policy

1. Introduction

This Privacy Policy describes how TerraNova ("we", "our") handles information when you use the Próxima Estação mobile application (the "App"). It complements the Terms of Use published on this website; where they differ with respect to personal data, this policy governs data processing. By using the App, you acknowledge the practices described here.

2. Data we may process

The App is provided free of charge and does not require account registration for basic use. However, the App offers optional sign-in, which requests your email address and name, to enable the collaborative report feature. This information also serves as an additional layer of security to help us verify that we are not dealing with bots or spam. The App may also request access to your device's location in order to identify the transit stations nearest to your current position. Additionally, to operate the service, improve stability, and understand usage in aggregate form, the App may automatically process technical and usage data on your device, such as crash diagnostics and usage metrics, through the Google Firebase services listed in Section 4. The nature and extent of data depend on SDK configuration and are described in each provider's policies.

3. Purposes of processing

We use this information to provide the service, fix errors, improve performance and security, and analyze aggregated usage trends. Specifically, your email and name are used to enable collaborative reports and to help ensure the integrity of user-generated content by reducing bots and spam. Your location data is used solely to identify the transit stations nearest to you. We do not sell your personal data.

4. Third-party services

The App uses third-party providers that process data under their own terms and policies. Please review their official documents via the links below:

• Google Analytics for Firebase — provider terms
• Firebase Crashlytics — provider terms

5. Security of your device

You are responsible for keeping your operating system up to date and for securing access to your device (for example with a passcode or biometrics). Jailbreaking or rooting your device (removing restrictions imposed by the manufacturer) can increase exposure to malware, weaken security features, and cause the App to malfunction.

6. Retention and location of processing

We retain information only as long as necessary for the purposes described and as required by law. Data processed through Firebase is handled according to Google's policies, which may involve infrastructure located in other countries.

7. Your rights (Brazil)

If you are in Brazil, where applicable under the LGPD, you may request confirmation of processing, access, correction, anonymization, portability, or deletion of data, among other rights provided by law. To exercise these rights or ask privacy questions, follow Section 9; the Support page is also linked in this website's footer.

8. Changes to this policy

We may update this Privacy Policy from time to time. The current version will be published on this page with the effective date shown above. We encourage you to review this document periodically.

9. Contact

For questions about this Privacy Policy or data processing, open the Support page using the link in this website's footer. There you will find the official channel to reach TerraNova.