Terms of Use
Last updated: September 14, 2026
1. Acceptance of Terms
By downloading, installing or using the Próxima Estação app (the "App") or visiting proximaestacao.app (the "Site"), you agree to these Terms of Use and to our Privacy Policy. If you don't agree, don't use the App or the Site. The App and the Site are provided by TERRANOVA SOFTWARE LTDA, CNPJ 46.648.741/0001-84 ("TerraNova", "we").
2. The Service
Próxima Estação is an iOS app with information about São Paulo's metropolitan rail network (Metrô, CPTM and Monorail). It offers line status, route planning, a map, the nearest station, crowding estimates, community crowding reports, routines and notifications. The App is free to use, with ads. Additional features are available in the paid Pro plan (section 6).
3. No Affiliation
Próxima Estação is an independent product. It is not affiliated with, endorsed by or officially connected to Metrô de São Paulo, CPTM, ViaMobilidade, ViaQuatro or any transport authority. Line names, trademarks and logos belong to their respective owners.
4. Information Accuracy
Line status, routes, schedules and station details come from public and third-party sources and may be delayed, incomplete or wrong. Crowding estimates are forecasts based on historical data, and community reports are submitted by other users; neither is an official measurement. Transport conditions change without notice. Confirm important information with official sources.
5. Crowding Reports
By submitting a report, you confirm it honestly reflects what you observed. False, automated or bulk reports, and any attempt to manipulate results, are prohibited. We may limit, disregard or remove reports at our discretion to protect the quality of the information. Reports are anonymous and are shown to other users only in aggregated form.
6. Pro Plan
6.1. Plans. Pro is available as (a) a monthly subscription that renews automatically and (b) Lifetime, a one-time payment. Prices are shown in the App before purchase, in your region's currency, and may vary by country.
6.2. Payment. All purchases are processed by Apple and charged to your Apple Account when you confirm the purchase. We never receive or store payment details.
6.3. Auto-renewal. The monthly subscription renews automatically for the same period and price unless canceled at least 24 hours before the end of the current period. Your account is charged for renewal within the 24 hours before the period ends.
6.4. Cancellation. You can cancel anytime in Settings > [your name] > Subscriptions on your iPhone. Cancellation takes effect at the end of the period already paid; Pro stays active until then.
6.5. Refunds. Refunds are requested from and decided by Apple under its policies, at reportaproblem.apple.com. Nothing in these Terms limits rights you have under applicable consumer protection law.
6.6. Price changes. If the subscription price changes, Apple will notify you in advance under App Store rules and, where required, ask for your consent before renewing at the new price.
6.7. Lifetime. Lifetime unlocks Pro, with no recurring charges, for as long as the App and the Pro plan continue to be offered. It is tied to the Apple Account used to buy it and can be restored on other devices with the same account using "Restore Purchases".
6.8. Features. Pro includes, among other things, more than one routine, the full incident history, the incident report and an ad-free experience. Features may evolve; we won't remove the core of what was advertised when you bought an active plan without reasonable notice.
6.9. Family Sharing. Pro purchases are not shared through Apple Family Sharing.
7. Tips
The voluntary tips offered in the App are one-time payments to support development. They don't unlock features or Pro, and follow the Apple payment and refund rules in section 6.
8. Ads
The free version of the App shows ads provided by a third party (Google AdMob). Pro subscribers don't see ads. We don't endorse advertised products or services. Ad-related data processing is described in the Privacy Policy.
9. Incident Report
The incident report generated by the App is a personal record built from public line-status data. It is not an official document or a statement issued by Metrô, CPTM or any operator, and its acceptance by third parties (such as employers or schools) is not guaranteed. For official statements, use the operators' channels.
10. License
The App is licensed, not sold. When downloaded from the App Store, its use is also governed by Apple's Standard Licensed Application End User License Agreement (https://www.apple.com/legal/internet-services/itunes/dev/stdeula/). If there is a conflict about the App's license, Apple's agreement prevails. Apple is not responsible for the App or its support.
11. Acceptable Use
You agree to use the App and the Site only for lawful purposes. You may not reverse engineer, decompile or disassemble the App; bypass security or purchase verification; overload our servers; or use automated tools to extract data from the App or the Site.
12. Intellectual Property
All content, design, code, graphics and visual identity of Próxima Estação and the Site belong to TerraNova and are protected by law. You may not reproduce, distribute or create derivative works without prior written permission.
13. Privacy
The App doesn't require an account. The data processed, why, and your rights are described in the Privacy Policy (https://www.proximaestacao.app/en/privacy-policy).
14. Limitation of Liability
To the fullest extent permitted by law, TerraNova is not liable for indirect or consequential damages arising from use of the App or the Site, including missed connections, delays or decisions based on inaccurate third-party information. This does not exclude rights that cannot be waived under consumer protection law.
15. Availability
We aim to keep the App and the Site available but don't guarantee uninterrupted access. We may modify, suspend or discontinue features. If the Pro plan is discontinued, we'll give reasonable advance notice, and active subscriptions won't renew.
16. Changes to These Terms
We may update these Terms. The current version is on this page with its update date. Material changes, especially about Pro, will be announced in the App. Continuing to use the App after changes means you accept the new version.
17. Governing Law
These Terms are governed by the laws of Brazil. Disputes may be brought in the courts of the consumer's domicile. Where versions in other languages exist, the Portuguese version prevails.
18. Contact
Questions about these Terms: support@tnova.dev.